It is with great excitement and delight that I inform you that our WebLEDS product line and services are being acquired by Oregon's own Public Safety Software, LLC (PSS). I have personally known the PSS team for many years, some from the very beginning. The PSS team collectively has more than one and a half centuries of Oregon public safety experience, and of those, nearly 5 decades consist of in-depth CJIS-specific experience.

WebLEDS has been my life and passion for a quarter-century. I would have never considered this transition if I was not confident it was for the best, and that the system's legacy would continue uninterrupted. I can say without hesitation there is not another person more qualified to lead the team and take over the helm.

PSS has the dedication, funding, and drive to carry on the 25-year tradition of immediate, local, and excellent customer service you have come to rely upon. PSS has the vision and capabilities to expand the functionality and services in overwhelmingly creative and beneficial ways for our customers. In the end, this means your agency's needs will be served and cared for even better.

I will remain an integral part of the management team for the foreseeable future and will fervently work to ensure this transition will be administratively smooth and with no disruptions to technical operations.

It has been my extreme pleasure to have known and worked with you through my creation and operations of WebLEDS for the past 25 years. You have each been truly wonderful and I could never have asked for a better group of individuals to be professionally associated with.

For all future contacts regarding WebLEDS (questions, support, billing, etc.), please make note of the new contact information located at the bottom of this page.

Created in 1999, WebLEDS™ was the first software application enabling government-authorized personnel to access Criminal Justice Information (CJI) via the internet. Within a short time, WebLEDS™ became the preeminent application of choice for users to access LEDS which was established by the 1969 Oregon Legislature and is now comprehensively known as the Criminal Justice Information System (CJIS). CJIS provides access to information and databases available exclusively from within the state of Oregon as well as data and information from the FBI National Crime Information Center (NCIC) for every U.S. state and territory, and the International Police Organization (INTERPOL) for participating countries around the world via Nlets, the International Justice and Public Safety Network.

Unlike the first three decades of LEDS existence, this software eliminated the need for expensive and dedicated phone-line connections with LEDS by installing individual computer servers housed at participating agencies and leveraging internet technology for secure access. While this option is still available, and preferred, by several larger agencies with the information technology (IT) staff to support and maintain such servers - 2017 marked another first when WebLEDS™ eliminated the need for agency-hosted servers by establishing a cloud-based server system, thereby eliminating the comparatively high cost of establishing an in-house server system. The cloud-based solution has no start-up cost and literally costs pennies per-day, per user for complete access to all CJIS Data.

Unlike nearly all other companies and organizations operating in this space, we respond rapidly and effectively to requests for support as well as develop changes and customized solutions. Just as our predecessor of a quarter-century, our agility and flexibility is possible only because of our lean and versatile organizational structure coupled with our robust, nearly unparalleled cadre of CJIS technical and public safety-experienced team members. Together, these truly unique characteristics enable us to deliver our enterprise quality services and application solutions in short timeframes and at economical prices no other company can provide.

Just as our products and customer service are unparalleled, so too is our system reliability. On average, WebLEDS™ enjoys a remarkable and unmatched system uptime of 99.9999923%; in other words, the system is only down 4 minutes out of a 525,600-minute year. Thus, WebLEDS™ is the premier interface protecting the people who protect citizens. Framed differently, on average, WebLEDS™ servers rapidly and efficiently process 2,400,000 transactions annually, relaying the messages to and from users within milliseconds of receipt.

WebLEDS™ serves approximately 10,000 users employed by more than 200 agencies across the state of Oregon. The table below shows examples of the types and categories of agencies utilizing WebLEDS™ every day.

Criminal

Non-criminal Justice

Investigative / Enforcement Purposes Courts Parole Probation Police Corrections 911 Centers Federal law enforcement agencies

Licensing & regulatory agencies mandated by law to ensure professionals have no disqualifying convictions; examples include: Board of Medical Examiners (physicians & physician's assistants) Board of Nursing (nurses and nurse practitioners) Oregon Secretary of State Teachers Standards and Practices (schoolteachers) Childcare Division (daycare center operators & babysitters) Many other agencies collectively employing thousands of workers

Terry O'Connell, LEDS Director (Retired)

"As the Director for two of the Oregon State Police's Regional Command Centers, and subsequently serving as the Director of LEDS until my retirement from the agency, I found the reliability of the WebLEDS™ application, and the dependability of the company was unmatched by any other vendor in the CJIS world. You have a choice in what product you use to access LEDS, and based on my experience, my choice would be WebLEDS™, due to its two-plus decades of steady, rock-solid, reliability and unparalleled responsiveness in protecting Oregon citizens. Officer safety is paramount in this business, and you want to ensure you use a proven product to ensure that safety; WebLEDS™ is that product."

Dan Malin, LEDS Auditor (Retired)

"As the Manager of the LEDS Helpdesk and then as the LEDS Auditor for 15 years until my retirement from Oregon State Police in 2021, I had the opportunity to interact with WebLEDS™ on several issues of shared responsibility. These included the interoperability between LEDS and WebLEDS™, directing customers to Kevin for questions and support, and working together on operational changes from NCIC or LEDS, based on new statutory requirements or policies.

Naturally we had access to WebLEDS™ at the LEDS Helpdesk and who we worked with as service partners. WebLEDS™ was the first LEDS web application in Oregon, and I found it presented logical, user friendly and intuitive mask technology for all LEDS record transactions. The product is reliable, and the team was always available and responsive to any service issues that occurred, and these were very few. Same day response and service was the regular level of support, and this is extremely important in the law enforcement/criminal justice environment where first responders are relying on this technology.

If an agency is looking to obtain access to LEDS through a web application, WebLEDS™ should be a primary choice, based on its dependability, responsiveness and proven 20 plus year history with LEDS and Oregon agencies."

John Garlick, Retired ISS8, LEDS Database Administrator (Retired)

"Having served as the Database Administrator (the person responsible for managing the entire LEDS database) for 13 years, I had the opportunity to work extensively with the WebLEDS™ application. WebLEDS™ is unequivocally the best designed, most user friendly, and the most reliable interface between CJIS users and the LEDS/NCIC systems. Without hesitation I recommend any agency requiring LEDS/NCIC access consider WebLEDS™ as their only reliable option."

Jeffrey D. Bock, Retired, Manager – LEDS UCR Program (Retired)

"I served as a police officer for nearly ten years, then joined the LEDS team in 1991, retaining my Oregon DPSST Police Officer Certification. In 1994, I was promoted to the Manager of the Uniform Crime Reporting (UCR) program where I served until my retirement in 2014. I worked closely with the WebLEDS™ application from its creation in 1999 through my departure in 2014. I was equally impressed with both the user-friendly interface and unfaltering reliability, as well as the speed, responsiveness, and capabilities of the support provided by the WebLEDS™ team. After serving in the law enforcement profession for over three decades, I understand the importance of having access to the right information, at the right time, in the right place. With more than 23 years of in-depth involvement in the design and use of the LEDS system, I can safely say WebLEDS™ is the sole product I would rely on to provide access to life-saving information to ensure I return home safely every day."

Miscellaneous Customer Comments and Endorsements

"Did I say that I absolutely love the hosted Service?"

"Thanks for the great service you provide."

"Mercy, it seems a simple 'thank you' is just not enough. You going above and beyond as you did really helped me & my coworkers. Honestly, I do appreciate the time & effort you took to assist me in fine fashion."

"You are amazing! Thank you so much for what you do! WebLEDS™ is the best! It makes our job easy!"

Regardless which of our application(s) are utilized to access CJIS data, be it through cell phone, tablet, or computer, you data is protected by the technology of AWS GovCloud services.

AWS GovCloud (US) gives government customers and their partners the flexibility to architect secure cloud solutions that comply with the FedRAMP High baseline; the DOJ's Criminal Justice Information Systems (CJIS) Security Policy; U.S. International Traffic in Arms Regulations (ITAR); Export Administration Regulations (EAR); Department of Defense (DoD) Cloud Computing Security Requirements Guide (SRG) for Impact Levels 2, 4 and 5; FIPS 140-2; IRS-1075; and other compliance regimes.

AWS GovCloud operates two (2) regions: (US-East) and (US-West) and are operated by employees who are U.S. citizens on U.S. soil. AWS GovCloud (US) is only accessible to U.S. entities and root account holders who pass a screening process. Customers must confirm that they will only use a U.S. person (green card holder or citizen as defined by the U.S. Department of State) to manage and access root account keys to these regions.

From Controlled Unclassified Information (CUI), Personally Identifiable Information (PII), sensitive patient medical records, and financial data to law enforcement data, export-controlled data and other forms of CUI, AWS GovCloud (US) Regions can help customers address compliance at every stage of their cloud journey.

Click here to learn more about AWS GovCloud

WebLEDS™ is a software application interface designed for desktop, tablet, and mobile web-enabled devices that places Criminal Justice Information Systems (CJIS) data instantly in the hands of criminal justice and legally designated non-criminal justice personnel. Using this interface, personnel have immediate access to information about individuals, property, vehicles, and other data which improves safety and maximizes risk and threat assessment.

WebLEDS™ is a browser-based (Web) application with roughly 400+ preformatted screens for inquiry and data entry into the State of Oregon Criminal Justice Information System (CJIS) (formally known as Law Enforcement Data System (LEDS)), the FBI National Crime Information Center (NCIC), and law enforcement agencies worldwide through the International Police Organization (INTERPOL) by way of connectivity with the International Justice and Information Network (Nlets).

First and foremost, you have our steadfast commitment that the quarter-century of core systems, services, and customer service will not change, period.

Beyond that, hardware and software technology are changing daily, enabling capabilities that were once only possible as someone's futuristic dream as a realistic possibility today. Changing equally as fast is the volume of time-consuming demands, needs, and burdens placed on criminal justice practitioners. Pairing users' creativity and outside-the-box thinking and leveraging rapidly evolving technology will enable us to increase safety and dramatically streamline workflows.

For these reasons, we are actively seeking ideas and input from our user community on how we can make this system, and your job tasks both easier and safer. We encourage everyone to send their creative thoughts and ideas to us at: future@webleds.com.

Public Safety Software, LLC
Bob Morris - Owner
P.O. Box 7102
Salem, OR 97303

Office: 888-777-8670
Fax: 971-209-3800

Email: support@webleds.com